How to find your office
- Open the office locator. Go to Social Security's office locator at secure.ssa.gov/ICON.
- Enter your ZIP code. The locator shows the office assigned to your address, its hours, phone number and directions. In larger Ohio metro areas, more than one office may be nearby, but the locator shows the one that serves your ZIP code.
- Check for closures. Social Security posts temporary closures and phone-only days on its office closings page. Check before you go, especially in winter weather.
- Make an appointment. Call 1-800-772-1213 (TTY 1-800-325-0778), 8 a.m. to 7 p.m. Monday through Friday, or use Social Security's online appointment tool.
- Bring documents. Your Social Security number, proof of age and citizenship or lawful presence, and, if you're signing up for Part B late, proof of employer coverage (forms CMS-40B and CMS-L564).
What you can do without a visit
| Task | How |
|---|---|
| Apply for Medicare (Parts A and B) | Online at ssa.gov/medicare, or by phone |
| Apply for Extra Help with drug costs | Online at ssa.gov, or by phone |
| Replace a Medicare card | Your Medicare.gov account or 1-800-MEDICARE |
| Change your address | Your my Social Security account, or by phone |
| Ask to lower IRMAA after retiring | Form SSA-44, by mail or at an appointment |
Social Security says very few services require a visit to an office. If you're turning 65, see turning 65 in Ohio and Medicare enrollment periods.
Related questions
Medicare phone numbers for Ohio
Every official line.
How can I help a parent with Medicare?
Going with a parent to an appointment.
How do I find my area agency on aging?
Local help for older Ohioans.
Sources
- Social Security — Office locator
- Social Security — Make or change an appointment
- Social Security — Office closings and emergencies
- Social Security — Performance (office wait times)
- Social Security — Sign up for Medicare
More questions in this guide
- How can I help my parent with Medicare in Ohio?
- How do I appeal a hospital discharge in Ohio if I'm not ready to go home?
- How do I appeal a Medicare denial in Ohio?
- How do I file a complaint about an insurance agent in Ohio?
- How do I find a licensed insurance agent for Medicare in Ohio?
- How do I find my area agency on aging in Ohio?
- How do I report Medicare fraud in Ohio?
- What are the Medicare phone numbers for Ohio?
Part of the guide: Ohio Medicare contacts · All questions
Frequently asked questions
Do I need an appointment at an Ohio Social Security office?
Social Security asks people who need to visit an office to make an appointment, and it reports much shorter waits for visitors with one. Call 1-800-772-1213, Monday to Friday, 8 a.m. to 7 p.m. Your appointment may be by phone or in person.
Can I sign up for Medicare without going to an office?
Yes. If you're turning 65 and not yet getting Social Security, you can apply for Medicare online at ssa.gov or by phone. People already getting Social Security benefits are usually enrolled in Parts A and B automatically.
Is Medicare at the Social Security office?
Social Security handles Medicare enrollment, Part B premiums, IRMAA and Extra Help. For questions about coverage, claims or plans, call 1-800-MEDICARE (1-800-633-4227) instead.
Medicare in your Ohio county
Plans, local agents and help, county by county: Franklin · Cuyahoga · Hamilton · Summit · Montgomery · Lucas · Butler · Stark · Lorain · Warren · Delaware · Lake · Mahoning · Clermont · Trumbull · Licking · Medina · Greene · Fairfield · Portage · All 88 counties →
