The numbers most Ohioans need
| Who | Number | Call for |
|---|---|---|
| Medicare | 1-800-633-4227 (TTY 1-877-486-2048) | Coverage, claims, plan enrollment, replacement cards |
| Social Security | 1-800-772-1213 (TTY 1-800-325-0778) | Signing up for Parts A and B, Part B premiums, IRMAA, Extra Help |
| Ohio Medicaid Consumer Hotline | 1-800-324-8680 | Medicaid managed care and MyCare Ohio plans |
| Commence Health (BFCC-QIO for Ohio) | 1-888-524-9900 (TTY 711) | Hospital discharge and other fast appeals; quality-of-care complaints |
| Ohio Department of Aging | 1-800-266-4346 | Aging programs, PASSPORT, PACE |
| Area agency on aging connection line | 1-866-243-5678 | Your local area agency on aging |
| State Long-Term Care Ombudsman | 1-800-282-1206 | Problems in a nursing home, assisted living or home care |
| Ohio Department of Insurance, Consumer Services | 1-800-686-1526 | Complaints about insurers and agents; license checks |
| Ohio Senior Medicare Patrol (Pro Seniors) | 1-800-293-4767 | Suspected Medicare fraud, errors or abuse |
| HHS Office of Inspector General | 1-800-447-8477 | Reporting Medicare fraud |
| Ohio Attorney General Help Center | 1-800-282-0515 | Medicaid provider fraud |
| ODJFS state hearings | 1-866-635-3748 | Appealing an Ohio Medicaid decision |
To apply for Ohio Medicaid or a Medicare Premium Assistance Program (Ohio's name for the Medicare Savings Programs), go to benefits.ohio.gov or your county Job and Family Services office.
Before you call
- Have your Medicare card (or Medicare number) and any notice or letter you're calling about.
- If you're calling for a parent, Medicare needs their permission to talk with you. See how to help a parent with Medicare.
- Medicare, Social Security and Ohio agencies won't call you out of the blue to ask for your Medicare or Social Security number. If someone does, hang up and call the number above yourself.
Benefits Life, the publisher of this site, isn't a government office. If you'd like help comparing plans from the companies they work with, you can request a call from a licensed insurance agent. Every official contact, with links, is on Ohio Medicare contacts.
Related questions
Where is the Social Security office near me?
Finding and visiting an Ohio office.
How do I find my area agency on aging?
Ohio's 12 regions.
How do I report Medicare fraud in Ohio?
Fraud lines.
Sources
- Medicare.gov — Talk to someone
- Social Security — How to reach Social Security
- Ohio Department of Medicaid — Next Generation MyCare member FAQ (PDF)
- CMS — Beneficiary and Family Centered Care QIOs
- Ohio Department of Aging — Find services
- Ohio Department of Insurance — Consumer complaint information
- SMP National Resource Center — Ohio SMP
More questions in this guide
- How can I help my parent with Medicare in Ohio?
- How do I appeal a hospital discharge in Ohio if I'm not ready to go home?
- How do I appeal a Medicare denial in Ohio?
- How do I file a complaint about an insurance agent in Ohio?
- How do I find a licensed insurance agent for Medicare in Ohio?
- How do I find my area agency on aging in Ohio?
- How do I report Medicare fraud in Ohio?
- Where is the Social Security office near me in Ohio?
Part of the guide: Ohio Medicare contacts · All questions
Frequently asked questions
Is there an Ohio Medicare office?
No. Medicare is a federal program with no state offices for beneficiaries. Call 1-800-MEDICARE, or visit a Social Security office for enrollment. Ohio agencies handle Ohio programs, such as Medicaid, MyCare Ohio and aging services.
Which number do I call to change my Medicare plan?
1-800-MEDICARE can enroll you in a Medicare Advantage or Part D plan during an enrollment period you qualify for, or you can use Medicare.gov's plan finder. For a MyCare Ohio plan, call the Ohio Medicaid Consumer Hotline at 1-800-324-8680.
Is there a number for Medicare help in Spanish?
Yes. Call 1-800-MEDICARE and ask for Spanish, or use es.medicare.gov. Social Security also serves callers in Spanish at 1-800-772-1213.
Medicare in your Ohio county
Plans, local agents and help, county by county: Franklin · Cuyahoga · Hamilton · Summit · Montgomery · Lucas · Butler · Stark · Lorain · Warren · Delaware · Lake · Mahoning · Clermont · Trumbull · Licking · Medina · Greene · Fairfield · Portage · All 88 counties →
